Strong partnerships drive innovation in digital identity, and our collaboration with Mühlbauer is a testament to this. As a global leader in secure technology and eID system integration, Mühlbauer plays a key role in shaping the future of electronic identity.
At Eviden, we are proud to provide application software that seamlessly integrates with Mühlbauer’s cutting-edge solutions. Together, we have contributed to numerous international eID initiatives, ensuring security, efficiency, and reliability.
In this exclusive TRUST Magazine interview, we explore our partnership, Mühlbauer’s vision for eID technology, and how our joint efforts continue to drive the industry forward.
Lutz Richter | Head of Information Systems
“Together, we have successfully deployed systems that serve millions of citizens”
Mühlbauer has been a cornerstone in the international eID space, and we are proud to have been your trusted partner. How would you describe the synergy between our two organizations in delivering cutting-edge solutions for electronic identity projects?
LR: “The partnership between Mühlbauer and Eviden has been built on shared expertise, innovation, and a commitment to delivering secure, high-performance eID solutions. By combining Mühlbauer’s experience as a leading system integrator and personalization solution provider with Eviden’s cryptovision application software and PKI solutions, we have successfully implemented cutting-edge solutions that empower governments worldwide.”
As a leading system integrator, Mühlbauer has implemented projects worldwide. Can you share insights into the unique challenges of deploying electronic document solutions across diverse regions, and how you tailor your approach to meet these challenges?
LR: “Every country has its own regulatory framework, infrastructure landscape, and societal needs. Deploying electronic identity solutions globally requires a deep understanding of these regional differences. In some cases, we face challenges like connectivity limitations, data protection laws, or the need for biometric verification in remote areas. Our approach is always tailored—whether it’s customizing enrollment workflows, ensuring compliance with local security standards, or integrating our solutions with existing infrastructures. By working closely with partners like Eviden, we ensure a smooth, secure, and efficient rollout of eID projects. One of the major challenges is the migration of existing eID systems to a new modernized platform based on the latest standards of cybersecurity and interoperability”
Mühlbauer is renowned for its innovation in secure identity solutions. How does your company stay ahead of technological advancements, and what are some innovations you are most proud of?
LR: “Mühlbauer is committed to continuous innovation in secure identity solutions. We invest heavily in R&D to stay ahead of emerging trends such as biometric advancements, quantum-resistant encryption, and AI-driven identity verification. One of our proudest innovations is our fully automated ePassport and eID personalization solutions, which enhance efficiency and security. In addition, we are continuously developing our solutions for complete identity management systems. These solutions include software applications for enrollment, verification and approval of each application for a national ID document, the assignment of a unique national ID, the personalization of the documents and the use of the ID documents in daily life.”
With your global footprint, you’ve likely seen firsthand how eID systems transform lives. Can you share a success story where Mühlbauer’s solutions, coupled with our software, made a significant impact on a country or community?
LR: “One standout example is the successfully transformation of the national ID in Algeria to the new platform, where Mühlbauer and Eviden collaborated to implement a nationwide eID system. The project not only enhanced citizen access to government services but also strengthened national security and streamlined border control. Thanks to the seamless integration of our secure document production with Eviden’s cryptovision ePasslet Suite and middleware, the country now enjoys a highly secure, interoperable, and scalable digital identity ecosystem.”
Trust and security are paramount in eID projects. How does Mühlbauer ensure the highest standards of quality and reliability across its systems?
LR: “Security is at the core of everything we do. Our systems adhere to the strictest international security standards, including ICAO and ISO certifications such as ISO 9001, ISO27001, Intergraph security printer and Intergraph security supplier. From secure chip encoding to end-to-end encryption in document issuance, we implement multi-layered security measures. We also conduct rigorous testing and quality assurance protocols to ensure the highest reliability across our solutions, safeguarding the trust placed in us by governments worldwide.”
With the rapid evolution of technology, what emerging trends do you foresee shaping the future of eID systems, and how is Mühlbauer preparing to meet these new demands?
LR: “The future of eID systems is being shaped by cloud based identity solutions, AI-enhanced fraud detection, and post-quantum cryptography. As governments move towards more digital and mobile-first approaches, we are developing solutions that support mobile IDs, self-sovereign identity (SSI), and biometric authentication advancements.
That said, while digital and mobile derivatives of identity documents bring great improvements in usability and accessibility to government services, we strongly believe that the physical document will remain an essential representation of national identity and sovereignty. A secure physical travel document is indispensable for international border crossing and will not be replaced by digital alternatives anytime soon. Instead, the future lies in a hybrid approach where physical and digital identities complement each other, providing citizens with maximum security, flexibility, and convenience.
The biggest challenge for the next decade is to offer solutions that have a high degree of interoperability in order to expand existing systems with new solution modules. Furthermore, it is important to offer authorities the opportunity to choose from a variety of solutions and to create a new solution in the digital transformation.”
Reflecting on our longstanding collaboration, what do you think has been the most significant achievement of our partnership?
LR: “One of the greatest achievements of our partnership has been our ability to deliver secure, large-scale eID projects that enhance trust and efficiency in digital identity ecosystems worldwide. Together, we have successfully deployed systems that serve millions of citizens, providing them with secure digital identities that enable access to essential services, facilitate travel, and improve financial inclusion. An important aspect for successful collaboration is quick coordination and close cooperation at all levels.”
As we continue to work together, what message would you like to share with our teams, whose collective efforts ensure the success of eID projects globally?
LR: To all the dedicated teams working on eID projects worldwide—your expertise, innovation, and commitment are what make these solutions a reality. The future of secure digital identities is in our hands, and through continued collaboration, we will drive new innovations, overcome challenges, and make a lasting impact on digital identity ecosystems across the globe. Thank you for your efforts in making identity solutions safer, interoperable, and more accessible!
